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DATA
PROTECTION (GDPR) POLICY
STATEMENT
MAY 2018
VERSION
1.0
VERSION CONTROL
VERSION NAME DATE REMARKS
1.0 KEVIN
TIBBLE
15/05/18 REVIEW 05/19
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CONTENTS PAGE
1. RATIONALE 3
2. COMPLIANCE 4
3. GENERAL DATA PROTECTION 5 REGULATIONS 2018
4. RESPONSIBILITY UNDER GDPR 5
5. DATA PROTECTION PRINCIPLES 5
6. CONSENT AS A BASIS OF PROCESSING 8
7. SUBJECT ACCESS RIGHTS 10
8. DISCLOSURE OF DATA 10
9. PUBLICATION OF COMPANY INFORMATION 11
10.
PROCEDURE FOR REVIEW 11
1. RATIONALE
1.1 Group 4 Vehicle Logistics (G4) and its subsidiary companies of All Counties
Vehicle Logistics (ACVL), Bedford Vehicle Logistics (BVL), Clink N Drive (CND) and
Southern Counties Car Deliveries (SCCD) are committed to a policy of protecting the
rights and privacy of individuals, including customers, sub-contractors, staff and others,
in accordance with the General Data Protection Regulation (GDPR) May 2018.
1.2 The new regulatory environment demands higher transparency and
accountability in how companies manage and use personal data. It also accords new
and stronger rights for individuals to understand and control that use. The GDPR
contains provisions that the college will need to be aware of as data controllers,
including provisions intended to enhance the protection of personal data. For example,
the GDPR requires that: We must ensure that our company privacy notices are written in
a clear, plain way that everyone will understand.
1.3 G4 needs to process certain information about its customers, sub-contractors,
staff and others with whom it has a relationship for business purposes
1.4 The Data Protection Act 1998 principals are still extant, that contains eight data
protection principals. Data must:
be processed fairly and lawfully
be obtained for specific and lawful purposes
be adequate, relevant, not excessive
be accurate and, where necessary up to date
Not be kept for longer than necessary
Be processed in accordance with the rights of data subjects
Not be transferred to a country outside the EEA unless that country has
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adequate protection for the rights of data subjects
Appropriate measures must be taken against unauthorised and unlawful
processing of data or accidental loss
1.5 In addition to paragraph 1.4 the new rights under the GDPR rules are as follows:
Right to be informed
Right of access
Right of rectification 4
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights in relation to automated decision making and profiling
1.6 To comply with various legal obligations, including the obligations imposed on it
by the General Data Protection Regulation (GDPR) G4 must ensure that all this
information about individuals is collected and used fairly, stored safely and securely, and
not disclosed to any third party unlawfully.
2. COMPLIANCE
2.1 This policy applies to all staff and Sub-Contractors of G4. Any breach of this
policy or of the Regulation itself will be considered an offence and the Company
disciplinary procedures will be invoked.
2.2 As a matter of best practice, other agencies and individuals working with G4 and
who have access to personal information will be expected to read and comply with this
policy. It is expected that departments who are responsible for dealing with external
bodies will take the responsibility for ensuring that such bodies sign a contract, which
among other things will include an agreement to abide by this policy.
2.3 This policy will be updated as necessary to reflect best practice in data
management, security and control and to ensure compliance with any changes or
amendments to the GDPR and other relevant legislation.
2.4 The Code of Practice on GDPR for G4 gives further detailed guidance and G4
undertakes to adopt and comply with this Code of Practice.
3. GENERAL DATA PROTECTION REGULATIONS 2018
3.1 This piece of legislation comes into force on 25th May 2018. The GDPR regulates
the processing of personal data, and protects the rights and privacy of all living
individuals (including children), for example by giving all individuals who are the subject
of personal data a general right of access to the personal data which relates to them.
Individuals can exercise the right to gain access to their information by means of a
‘subject access request’. Personal data is information relating to an individual and may
be in hard or soft copy (paper/manual files; electronic records; photographs; CCTV
images), and may include facts or opinions about a person.
3.2 The GDPR also sets out specific rights for employees in relation to company
records held within the group of companies. For more detailed information on these
Regulations see the Data Protection Data Sharing Code of Practice (DPCoP) from the
Information Commissioner’s Office (ICO). Please follow this link to the ICO’s website
(www.ico.gov.uk)
4. RESPONSIBILITIES UNDER THE GDPR
4.1 Each Company within G4 will be a ‘data controller’ under the terms of the legislation
this means it is ultimately responsible for controlling the use and processing of the
personal data. The company could appoint a Data Protection Officer (DPO), currently
the Directors are available to address any concerns regarding the data held by company
and how it is processed, held and used. G4 will nominate a Director or a member of the
Senior Management Team to oversee this policy.
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4.2 The Senior Management Team is responsible for all day-to-day data protection
matters, and will be responsible for ensuring that all members of staff, sub-contractors
and relevant individuals abide by this policy, and for developing and encouraging good
information handling within the group of companies.
4.3 The Senior Management Team is also responsible for ensuring that the
companies’ notification is kept accurate. Compliance with the legislation is the personal
responsibility of all members of the group who process personal information. Individuals
who provide personal data to the group are responsible for ensuring that the information
is accurate and up-to-date.
5. DATA PROTECTION PRINCIPLES
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5.1 The legislation places a responsibility on every data controller to process any
personal data in accordance with the eight principles. More detailed guidance on how to
comply with these principles can be found in the DPCoP. Please follow this link to the
ICO’s website (www.ico.gov.uk)
5.2 In order to comply with its obligations, G4 undertakes to adhere to the eight
principles:
1) Process personal data fairly and lawfully.
G4 will make all reasonable efforts to ensure that individuals who are the focus of the
personal data (data subjects) are informed of the identity of the data controller, the
purposes of the processing, any disclosures to third parties that are envisaged; given an
indication of the period for which the data will be kept, and any other information which
may be relevant. For example,
2) Process the data for the specific and lawful purpose for which it collected that
data and not further process the data in a manner incompatible with this purpose.
G4 will ensure that the reason for which it collected the data originally is the only reason
for which it processes those data, unless the individual is informed of any additional
processing before it takes place.
3) Ensure that the data is adequate, relevant and not excessive in relation to the
purpose for which it is processed.
G4 will not seek to collect any personal data, which is not strictly necessary for the
purpose for which it was obtained. Forms for collecting data will always be drafted with
this mind. If any irrelevant data is given by individuals, it will be destroyed immediately.
4) Keep personal data accurate and, where necessary, up to date.
G4 will review and update all data on a regular basis. It is the responsibility of the
individuals giving their personal data to ensure that this is accurate, and each individual
should notify the company if, for example, a change in circumstances mean that the data
needs to be updated. It is the responsibility of G4 to ensure that any notification
regarding the change is noted and acted on.
5) Only keep personal data for as long as is necessary.
G4 undertakes not to retain personal data for longer than is necessary to ensure
compliance with the legislation, and any other statutory requirements. This means G4
will undertake a regular review of the information held and implement a weeding
process.
G4 will dispose of any personal data in a way that protects the rights and privacy of the
individual concerned (e.g. secure electronic deletion, shredding and disposal of hard
copy files as confidential waste). A log will be kept of the records destroyed.
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6) Process personal data in accordance with the rights of the data subject under
the legislation.
Individuals have various rights under the legislation including a right to:
be told the nature of the information the company holds and any parties to
whom this may be disclosed.
prevent processing likely to cause damage or distress.
prevent processing for purposes of direct marketing.
be informed about the mechanics of any automated decision taking process
that will significantly affect them.
not have significant decisions that will affect them taken solely by automated
process.
sue for compensation if they suffer damage by any contravention of the
legislation.
take action to rectify, block, erase or destroy inaccurate data.
request that the Office of the Information Commissioner assess whether any
provision of the Act has been contravened.
G4 will only process personal data in accordance with individuals’ rights.
7) Put appropriate technical and organisational measures in place against
unauthorised or unlawful processing of personal data, and against accidental loss
or destruction of data.
G4 place significant importance on the protection of your personal data. We take
appropriate organisational and technical security measures to protect your data from:
Unauthorised access and disclosure
Processing without a justifiable and legal basis
Cyber threats
Access with malicious / criminal intent
These measures include using leading providers of UK-based cloud storage and
processing facilities, with specific expertise in our industry, such as:
Google cloud a cloud-based storage facility which enables us to control
exactly who can access personal and sensitive information through strict
application of account privileges and password controls
SAGE Accounting software for the management of invoices, bank transactions,
payments and reconciliations. Again, access is controlled using username and
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passwords over an encrypted computer based link with a password controlled
server.
We would like to assure you that no parts of the above systems are open to the
public. All systems require role-based access rights, which control the level of
information that can be accessed by various members of the team within G4.
We even ensure that any mobile devices we use to communicate with you or
receive information about you are password protected.
All members of staff are responsible for ensuring that any personal data that they hold is
kept securely and not disclosed to any unauthorised third parties.
G4 will ensure that all personal data is accessible only to those who have a valid reason
for using it.
G4 will have in place appropriate security measures e.g.
ensuring that hard copy personal data is kept in lockable filing cabinets/cupboards with
controlled access (with the keys then held securely in a key cabinet with controlled
access):
keeping all personal data in a lockable cabinet with key-controlled access.
password protecting personal data held electronically.
archiving personal data which are then kept securely (lockable cabinet).
placing any PCs or terminals, CCTV camera screens etc. that show personal
data so that they are not visible except to authorised staff.
ensuring that PC screens are not left unattended without a password protected
screen-saver being used.
In addition, G4 will put in place appropriate measures for the deletion of personal data -
manual records will be shredded or disposed of as ‘confidential waste’ and appropriate
contract terms will be put in place with any third parties undertaking this work. Hard
drives of redundant PCs will be wiped clean before disposal or if that is not possible,
destroyed physically. A log will be kept of the records destroyed.
This policy also applies to staff, sub-contractors and others whom process personal data
‘off-site’, e.g. when working at home, and in circumstances additional care must be taken
regarding the security of the data.
8) Ensure that no personal data is transferred to a country or a territory outside
the European Economic Area (EEA) unless that country or territory ensures
adequate level of protection for the rights and freedoms of data subjects in
relation to the processing of personal data.
G4 will not transfer data to such territories without the explicit consent of the individual.
This also applies to publishing information on the Internet - because transfer of data can
include placing data on a website that can be accessed from outside the EEA - so G4
will always seek the consent of individuals before placing any personal data (including
photographs) on its website.
If the company collects personal data in any form via its website, it will provide a clear
and detailed privacy statement prominently on the website, and wherever else personal
data is collected.
6. CONSENT AS A BASIS FOR PROCESSING
6.1 Although it is not always necessary to gain consent from individuals before processing
their data, it is often the best way to ensure that data is collected and processed in an
open and transparent manner. Consent is especially important when G4 is processing
any sensitive data, as defined by the legislation.
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6.2 G4 understands consent to mean that the individual has been fully informed of
the intended processing and has signified their agreement (e.g. via the enrolment form)
whilst being of a sound mind and without having any undue influence exerted upon
them. Consent obtained on the basis of misleading information will not be a valid basis
for processing. Consent cannot be inferred from the non-response to a communication.
“Personal Details
For the purposes of the General Data Protection Regulation (GDPR)
(Regulation (EU) 2016/679 you consent to the company holding and processing
personal data including sensitive personal data of which you are the subject,
details of which are specified in the G4's data protection policy.
This will include marketing images and the company CCTV.”
6.3 G4 will ensure that any forms used to gather data on an individual will contain a
statement (fair collection statement) explaining the use of that data, how the data may
be disclosed and also indicate whether or not the individual needs to consent to the
processing.
6.4 G4 will ensure that if the individual does not give his/her consent for the
processing, and there is no other lawful basis on which to process the data, then steps
will be taken to ensure that processing of that data does not take place.
7. SUBJECT ACCESS RIGHTS
7.1 Individuals have a right to access any personal data relating to them that are held
by the company. Any individual wishing to exercise this right should apply in writing to
the Directors. Any member of staff receiving a SAR should forward this to the Directors.
7.2 The company dismisses the right to charge a fee for data subject access requests
(currently £20). If a request is deemed as excessive or repetitive the company uphold
the right to not respond or in such cases a fee can be charged.
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7.3 Under the terms of the legislation, any such requests must be complied with
within 30 days.
8. DISCLOSURE OF DATA
8.1 Only disclosures which have been notified under the G4 data protection
notification may be made and therefore staff will exercise caution when asked to
disclose personal data held on another individual or third party.
8.2 G4 undertakes not to disclose personal data to unauthorised third parties,
including customers, family members, friends, government bodies and in some
circumstances, the police.
8.3 Legitimate disclosures may occur in the following instances:
the individual has given their consent to the disclosure.
the disclosure has been notified to the OIC and is in the legitimate interests of
the company.
the disclosure is required for the performance of a contract.
8.4 There are other instances when the legislation permits disclosure without the
consent of the individual or company, this apply when:
The personal data is necessary for an employment contract
Necessary to fulfill legal obligation, eg employment rights
For a vital interest
For a legitimate interest
8.5 Under no circumstances will G4 sell or share any of its databases to a third party
outside the G4 group.
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9 PUBLICATION OF COMPANY INFORMATION
9.1 G4 publishes various items that will include some personal data, e.g.
internal telephone directory.
event information.
photos and information in marketing materials.
9.2 It may be that in some circumstances an individual wishes their data processed
for such reasons to be kept confidential, or restricted company access only. Therefore it
is BCA policy to offer an opportunity to opt-out of the publication of such when collecting
the information.
9.3 Email
It is the policy of G4 to ensure that senders and recipients of email are made
aware that under the GDPR, and Freedom of Information Legislation, the
contents of email may have to be disclosed in response to a request for
information. One means by which this will be communicated will be by a
disclaimer on the company email.
Under the Regulation of Investigatory Powers Act 2000, Lawful Business
Practice Regulations, any email sent to or from the company may be accessed
by someone other than the recipient for system management and security
purposes.
9.4 CCTV
There are some CCTV systems operating within G4 for the purpose of protecting
company members and property. G4 will only process personal data obtained by
the CCTV system in a manner that ensures compliance with the legislation.
10 PROCEDURE FOR REVEIW
10.1 This policy will be updated as necessary to reflect best practice or future
amendments made to the General Data Protection Regulation (GDPR) May 2018 and
Data Protection Act 1998.
10.2 Please follow this link to the ICO’s website (www.ico.gov.uk) which provides
further detailed guidance on a range of topics including individuals’ rights, exemptions
from the Act, dealing with subject access requests, how to handle requests from third
parties for personal data to be disclosed etc. In particular, you may find it helpful to read
the Guide to Data Protection which is available from the website.
10.3 For help or advice on any data protection or freedom of information issues,
please do not hesitate to contact:
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10.4 The Data Protection representatives:
Portsmouth Office: Kevin Tibble 023 9235 8917
Stoke Office: Emma McCarlie 07903 742027